All our items come in a gift box which is handmade in Bali. We ship using recycled packaging as much as possible. If you would like a special note inserted please state it in the area provided before check out.
We ship generally within 2-3 business days of receiving an order. We ship anywhere in the world with DHL Express door to door tracked service from Bali, Indonesia. Depending on your location, your purchase will reach you between 2 and 7 days after shipping. You will receive a tracking number and shipping updates.
If you are not completely satisfied with your online purchase, you can send it back to us for an exchange or a refund within reason. Send us an email to [email protected] before you do so stating your concern.
Store credit or refund:
Your item must be returned within 5 days of receiving your Return Confirmation number.
Choose the return address most applicable to your location. If you are located in the USA, please return to our Europe address.
Return address Asia: 20A Tanjong Pagar Road, Singapore 088443
Return address Europe: Mgr. Bannenberglaan 4, 5581 AH Waalre, Netherlands
Return address Australia: U2 9 Baldwin Street, Como WA6152, Australia
Refunds will be processed via the original payment method within 24 hours of your item being received by Emi & Eve customer care. Alternatively, you can choose to keep store credit by letting us know in your email.